Broadcasted on: Tuesday, 28th of November 2023 at 19:00 UTC
Service Delivery Committee
Broadcasted on: Tuesday, 28th of November 2023 at 19:00 UTC
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01
Apologies for Absence
To receive apologies for absence from Members to determine the quorum of the meeting in accordance with Rule 7 of Part 4 of the Constitution.
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02
Appointment of Substitutes
To appoint substitute Members in accordance with Rule 26 of Part 4 of the Constitution and the Substitution Procedure Rules.
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03
Declarations of Interest
Members are reminded that any declaration of interest should be made having regard to the Members’ Code of Conduct. In particular, Members must make clear the nature of the interest and whether it is 'pecuniary' or ‘non-pecuniary'.
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05
Action List Arising from the Previous Meeting
To read, confirm and note the Action List arising from the previous meeting.
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06
Petitions and Deputations
To receive any Petitions and, or, Deputations in accordance with Rule(s) 11 and 12 of Part 4 of the Constitution and the Petitions Procedure Rules respectively.
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07
Corporate Performance Update (Q2 2023/24)
Report of the Head of Customer Services & Transformation
Corporate Performance Update (Q2 2023/24)
Appendix 1 - Operational Update (Q2 2023/24)
Appendix 2 - Customer Service Statistical Analysis (Q2 2023/24)
Appendix 3 - Bi-Annual Complaints Report (April 2023-September 2023)
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08
Communication Strategy Action Plan Update (Presentation)
Presentation of the Communications & Marketing Manager
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09
Provision of Temporary Accommodation To Meet The Needs Of Homeless Households
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Minutes of Previous Meeting
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Action List Arising from the Previous Meeting
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Corporate Performance Update (Q2 2023/24)
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Appendix 1 - Operational Update (Q2 2023/24)
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Appendix 2 - Customer Service Statistical Analysis (Q2 2023/24)
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Appendix 3 - Bi-Annual Complaints Report (April 2023-September 2023)
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Appendix 4 - Working Groups Update
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Appendix 5 - OWBC Event Calendar (2023/24)
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Presentation
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Appendix 1 - OWBC Communications Action Plan (2022-2025)
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Homelessness Update (Working Title)
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Cllr Rosemarie Adams
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Cllr Naveed Alam
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Cllr Santokh Athwal
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Samuel Ball
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Cllr Lee Bentley
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Cllr Bill Boulter
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Cllr Linda Broadley
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Cllr Frank Broadley
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Bev Bull
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Cllr Jasvir Chohan
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Cllr Liz Darling
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Chris Eyre
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Cllr Kamal Ghattoraya
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David Gill
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Cllr Colin Gore
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Cllr Samia Haq
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Trish Hatton
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Adam Hunt
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Cllr Jeffrey Kaufman
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Sal Khan
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Cllr Kevin Loydall
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Cllr Carl Martin
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Adrian Thorpe
Cllr Rosemarie Adams
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Cllr Naveed Alam
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Cllr Santokh Athwal
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Samuel Ball
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Cllr Lee Bentley
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Cllr Bill Boulter
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Cllr Linda Broadley
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Cllr Frank Broadley
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Bev Bull
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Cllr Jasvir Chohan
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Cllr Liz Darling
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Chris Eyre
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Cllr Kamal Ghattoraya
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David Gill
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Cllr Colin Gore
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Cllr Samia Haq
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Trish Hatton
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Adam Hunt
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Cllr Jeffrey Kaufman
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Sal Khan
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Cllr Kevin Loydall
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Cllr Carl Martin
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Adrian Thorpe
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