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• 01

  Apologies for absence

  

  To consider any apologies for absence

• 02

  Declarations by Members of Statutory Disclosable Pecuniary Interests, Compulsory Registerable Non-Pecuniary Interests and Voluntary Registerable Non-Pecuniary Interests in Matters on this Agenda

  

• 03

  Announcements

  

  Webcasting of the Meeting

   

  The Chair to announce the following: “I would like to remind everyone that this meeting is being broadcast live by the Council and is recorded and later made available on the website. If you are addressing the meeting, you are deemed to be consenting to having your contributions recorded and broadcast.”

   

  Any Other Announcements

   

• 04

  Notification of any items of business that the chair decides to take as urgent

  

• 05

  Minutes

  

  To consider the minutes of the meeting held on 11th November 2025.

• 06

  Deputations

  

  Requests to speak at the Committee on a matter within its terms of reference must be made in writing to the Democratic Services Officer named on the front of this agenda by 5pm two working days before the meeting.

   

• 07

  Housing Ombudsman Annual Complaint Handling and Service Improvement Report and Complaint Handling Code Self-assessment - London Borough of Camden 2024-25

  

  Report of the Borough Solicitor

   

  The Housing Ombudsman requires all Landlords to produce a report annually. The report must contain the following key elements:

   

  •                     Annual self-assessment

  •                     Analysis of Housing complaints performance

  •                     Any findings of non-compliance

  •                     Service Improvements made

  •                     Housing Ombudsman Annual Report on the Landlord

  •                     Any other relevant reports.

   

  It is a requirement to present this report to the relevant governing bodies and to publish the governing bodies’ response alongside the report and self-assessment.

   

  This report has considered the Housing Ombudsman’s Paragraph 49 Investigation into the Councils handling of leaks, damp and mould complaints and repairs. This investigation concluded in July 2025 when the Housing Ombudsman confirmed that it was satisfied that all recommendations had been addressed. The results of the investigation and the action plan were reported to Housing Scrutiny Committee on the 15th September 2025. The agreed final action plan is attached at Appendix 4 together with the full report.

   

  In Camden the governing bodies for this annual report have been agreed as the Resources and Corporate Performance Scrutiny Committee and Housing Scrutiny Committee. This is the second report following the new requirements and has been developed in an accessible and easy to understand format.

   

  Members are an important source of insight and intelligence on concerns raised by residents and communities and officers look forward to hearing their views and suggestions including on how best to present this information to Members.

   

   

• 08

  Housing Revenue Account (HRA) 26/27 Budget update

  

  Report of the Director of Finance

   

  This report provides an update on the HRA ahead of the January Rent and Budget Setting Cabinet report.

   

• 09

  Homelessness and Rough Sleeping Strategy

  

  Report of the Cabinet Member Better Homes, Cabinet Member for Safer Communities and Cabinet Member for Health, Well-being and Adult Social Care

   

  Building on the responses to a 14 week public consultation, this report sets out the Council’s Homelessness and Rough Sleeping Strategy for the next 5 years and highlights some of the key actions that will be taken by the Council and its partners to help prevent and address homelessness. 

   

  This report is presented to Cabinet because producing a Homelessness and Rough Sleeping Strategy is a statutory requirement for local authorities, reiterated in guidance provided by the Ministry of Housing, Communities and Local Government (MHCLG) following the Homelessness Reduction Act 2017.

• 10

  Response to the Homelessness Scrutiny Panel recommendations to Housing Scrutiny Committee

  

  Report of the Director of Housing

   

  This report sets out the Council’s response to the recommendations made by the Homelessness Scrutiny Panel on 22nd February 2024 following a deep dive into homelessness services across Camden. This report provides an update on the initial officer response to those recommendations and any relevant commentary.

• 11

  Insight, Learning and Impact Report: Homes and Community Directorate - Quarter 2/Mid-Year 2025-26

  

  Report of the Executive Director Homes and Communities

   

  This report focusses on the performance in Quarter 2 (Q2) 2025-26 for each division across the Homes and Communities Directorate. In this report, directors have been asked to provide a narrative covering key areas of challenge, opportunity, and learning. 

    

  This report is divided into three main sections: 

   

  •          A summary table which highlights key responses from services for Q2 2025/26 across each of the Homes and Communities Directorate.? ? 

  •          A more detailed narrative of the individual service responses  

   

  Appendix A contains the data dashboard.

• 12

  Work Programme and Forward Plan

  

  Report of the Director of Property Management

   

  This report suggests a possible work programme for the scrutiny committee

• 13

  Any other business that the chair considers urgent

  

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• 

  Minutes of Previous Meeting

• 

  Housing Ombudsman Annual Complaint Handling and Service Improvement Report and Complaint Handling

• 

  Appendix 1- compliance

• 

  Appendix 2 - Ombudsmans Landlord Performance Report for Camden 2024-25

• 

  Appendix 3 Self-Assessment-Form-2025

• 

  Appendix 4 - Report to Housing Scrutiny Committee 15th November 2025

• 

  HRA budget report

• 

  Homelessness and Rough Sleeping Strategy

• 

  Appendix 1 Homelessness and Rough Sleeping Strategy 2025-2030 Final

• 

  Appendix 2 - Homelessness & RS Consultation Report Final

• 

  Appendix 3 - Homelessness & RS Equality Impact Assessment Final

• 

  Response to the Homelessness Scrutiny Panel Recommendations Nov 25

• 

  ILI Q2 25-26 Housing Scrutiny

• 

  Appendix A - ILI Q2 25-26 Data Dashboard - Housing Scrutiny

• 

  Hsg Scrutiny Work Prog Report_December 2025

• 

  APPENDIX A - Housing Scrutiny Work Programme 2025-26 - FINAL

• 

  APPENDIX B Housing Scrutiny Committee Action Tracker - December25 - FINAL

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• 

  Cllr. Meric Apak

• 

  Cllr. Kemi Atolagbe

• 

  Cllr. Joseph Ball

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  Charles Bertlin

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  Lisa-Marie Bowles

• 

  Antony Castle

• 

  Cllr. Richard Cotton

• 

  Cllr. Nina De Ayala Parker

• 

  Melissa Dillon

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  Cllr. Tommy Gale

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  Cllr. Eddie Hanson

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  Katie Hawthorn

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  Gavin Haynes

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  Larissa Hope

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  Maria Jacobs

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  Cllr. Nancy Jirira

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  Camden Journal

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  Cllr. Samata Khatoon

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  Gillian Marston

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  Cllr. Jonathan MBE

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  Carolyn Morgan

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  Comms Office

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  Cllr. Nazma Rahman

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  Town Reception

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  Joanne Reeves

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  Cllr. Larraine Revah

• 

  Jon Rowney

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  Victor Seedman

• 

  Democratic Services

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  Elly Shepherd

• 

  Glendine Shepherd

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  Cllr. Tom Simon

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  Reshma Upadhyaya

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  Neil Vokes

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