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• 

  01

  Apologies for Absence

  

  To receive any apologies for absence.
• 

  02

  Declarations of Interest and Party Whip

  

  Members to declare any interests and party whips in relation to matters to be discussed at the meeting.
• 

  03

  Minutes

  

  To confirm the minutes of the meeting held on 13 March 2025 as a correct record.
• 

  04

  Additional Items of Business

  

  To determine whether there are any additional items of business to be considered as a matter of urgency.
• 

  05

  Report of the Tenant and Leaseholder Scrutiny Group

  

  To consider and comment upon the update on the activity of the Tenant and Leaseholder Scrutiny Group during 2024/25.
• 

  06

  Corporate Contact Centre Update

  

  To consider and comment upon the Corporate Contact Centre update.
• 

  07

  Tenant Satisfaction Survey Outcomes

  

  To consider and comment upon the outcomes of the Tenant Satisfaction Measures Survey for 2024/ 25.
• 

  08

  Safer Neighbourhoods and Active Communities Scrutiny Action Tracker

  

  To consider and note progress on the implementation of actions and recommendations.
• 

  09

  Cabinet Forward Plan and Board Work Programme

  

  To note and review the Cabinet Forward Plan and the Board’s work Programme 2024/ 25.

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• 

  03 - 04 - 13 March 2025 FINAL

• 

  05 - TLSG Report

• 

  05a - TLSG Update Report

• 

  05b - Engagement Strategy

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  05c - TLSG - Terms of Reference -2024

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  05d - Presentation

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  06 - Report on Corporate Contact Centre

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  06A - CC Data

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  06B - CC Data

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  07 - Report TSM

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  07a - Presentation

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  08 - Cover Report Scrutiny Recommendations TRACKER

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  08a - SNAC Tracker 2025

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  09 - Covering Report - Cabinet Fwd Plan and Board Work Programme

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  09a - Cabinet Forward Plan

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  09b - SNAC Work Programme 24-25

• 

  09c - Prioritisation Tool 2024

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• 

  Phillippe Brown

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  Cllr Jenny Chidley

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  Cllr. Luke Cotterill

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  Cllr Luke Davies

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  Cllr Tirath Dhatt

• 

  Cllr William Gill

• 

  Cllr. Sohail Iqbal

• 

  Cllr. Richard Jeffcoat

• 

  Cllr Ashley Lewis

• 

  Alan Lunt

• 

  James McLaughlin

• 

  Cllr Soyfur Rahman

• 

  Cllr. Amardeep Singh

• 

  John Swann

• 

  Cllr Jill Tromans

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